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image editing error in 6.10.1

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jcp

17 Aug, 2011 07:46 PM

After upgrading to 6.10.1, when i try to resize an image and click on the re-size icon i get this error:
"An unexpected error has occurred when modifying the image: Can't create cache file"

1. 2 Posted by Joel on 17 Aug, 2011 07:55 PM

   

   Hi,

   I believe that you are running into an issue with the temp folder in your Cascade Server installation. Can you check to see that:

   • There is a temp folder located in /tomcat
   • The temp folder allows the user who runs the Cascade process to write to it

   Let me know what you find.

   Thanks!

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2. 3 Posted by jcp on 17 Aug, 2011 08:13 PM

   

   you are correct sir...

   works like a champ now... forgot about that pesky temp folder.

   jp

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3. 4 Posted by Joel on 17 Aug, 2011 08:14 PM

   

   Great! Glad we could help!

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4. Joel closed this discussion on 17 Aug, 2011 08:14 PM.

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